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Publishing messages for families

STEP 1
Go to the 'Communication' section

From your computer, the 'Communication' section allows you to send messages to one, several, or all families to share news and daily updates about the facility.

 From a mobile device, download the FamileoPro app to quickly send messages to families. Click on 'Write' to start sending a message.

Famileo Pro - Step 1 - Go to the communication section

STEP 2
Write your message

Messaging multiple families

Messaging a single family

STEP 3
Publish!

Your message is now published.
Families can view the latest news from your residence in real-time directly on the 'Community Wall' of their Famileo account. Personal messages, on the other hand, will appear in their 'Family Wall'.

In the ‘Community Wall’ and 'Personal Messages' section, you will find the history of all messages sent to families.

Famileo's tips : The more you send, the more content you'll have to reuse when creating your internal newsletter!

Click here to learn more about all the available messaging options on our Message Options page

Famileo Pro - Step 3 - Publish
Famileo Pro - Moderate messages

Moderate messages

All team members with access to Famileo can send messages to families.

Messages sent by users with a ‘Regular’ or ‘Contributor’ status must be reviewed and approved by someone with ‘Admin’ status. This allows the administrator to edit or delete messages before they are published.

   If you would like to know how to create new credentials or understand the different statuses, click here.

Famileo Pro - Moderate messages

Need inspiration?

Your coachs have gathered some example posts below that you can share with residents’ families – a great way to add variety and value to your bulletin.

GO DIRECTLY TO IDEAS

Frequently asked questions

What kind of content can you share in your messages?

You can share photos, videos, montages, PDFs, Words, Powerpoints or simply written text. There is no character limit for written messages.

What is the FamileoPro application?

FamileoPro is an app that allows you to send messages to residents’ families, directly from a smartphone or tablet. The application is free to download and simply enter your existing Famileo login details to get started. Click here.
 
If you publish a message without an internet connection, your message will be saved and automatically sent as soon as your internet connection is restored.

Can you blur parts of a photo on FamileoPro ?

Yes — you can blur a face or any area of a photo or collage before publishing it. This option is available directly when creating a message in FamileoPro, making it easy to respect residents’ image rights. Click here to learn more.

Download the FamileoPro app

Famileo Pro - téléchargez lapplication

It will make it easier for you to write to residents’ families, consult care home information and refer to lists of residents and their family codes!

PLAY STORE
APP STORE

Download the FamileoPro app

Famileo Pro - téléchargez lapplication

It will make it easier for you to write to residents’ families, consult care home information and refer to lists of residents and their family codes!

PLAY STORE
APP STORE