--- title: Tutorials l Publishing messages for families description: An easy-to-use tutorials to share news and photos with your resident's families. --- [![Famileo Pro - Menu button](https://no-cache.hubspot.com/cta/default/7521336/e1fd906e-cd4b-455a-a2b7-bdd2b6d2e1bb.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/e1fd906e-cd4b-455a-a2b7-bdd2b6d2e1bb) [![logo famileo tuto EN](https://www.famileopro.com/hs-fs/hubfs/Logo/logo%20famileo%20tuto%20EN.png?width=210&height=49&name=logo%20famileo%20tuto%20EN.png "logo famileo tuto EN")](https://www.famileopro.com/en/resources/menu) - [Menu](https://www.famileopro.com/en/resources/menu) - [FAQ - Manage the Famileo plateform](https://www.famileopro.com/en/resources/manage-the-famileo-platform-faq) - [FAQ - Promote Famileo to families](https://www.famileopro.com/en/en/resources/promote-famileo-to-families-faq) - [Our tutorials](https://www.famileopro.com/en/resources/tutorials) - [Printing your resident's gazette](https://www.famileopro.com/en/resources/printing-your-residents-gazettes) - [Setting Famileo Pro account](https://www.famileopro.com/en/resources/setting-pro-account) - [Manage the profile of your residents](https://www.famileopro.com/en/resources/manage-the-famileo-profile-of-your-residents) - [Share news and photos with families](https://www.famileopro.com/en/resources/messages-to-all) - [Create an internal newsletter](https://www.famileopro.com/en/resources/create-internal-newsletter) - [Configure your TV box](https://www.famileopro.com/en/tv-box) - [Get inspired to share your facility's news](https://www.famileopro.com/en/en/resources/get-inspired-to-share-your-facilitys-news) - [Tools to commmunicate easily with families](https://www.famileopro.com/en/resources/tools-to-communicate-easily-with-families) ![Famileo Pro - Step 1 - Go to the communication section](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Step%201%20-%20Go%20to%20the%20communication%20section.png?width=650&height=531&name=Famileo%20Pro%20-%20Step%201%20-%20Go%20to%20the%20communication%20section.png "Famileo Pro - Step 1 - Go to the communication section") ![Famileo Pro - Step 2 - messaging a single family](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Step%202%20-%20messaging%20a%20single%20family.png?width=650&height=540&name=Famileo%20Pro%20-%20Step%202%20-%20messaging%20a%20single%20family.png) ![Famileo Pro - Step 2 - messaging multiple families](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Step%202%20-%20messaging%20multiple%20families.png?width=650&height=535&name=Famileo%20Pro%20-%20Step%202%20-%20messaging%20multiple%20families.png) **Messaging multiple families** On a computer, click on ‘**Facility Wall**’, add your media (image, video or any other file), write your message, and choose to send it either to all families (‘**To all**’) or to specific families (‘**Grouped**’).   On a mobile device, tap ‘**Write**’ and select the type of message you’d like to send. You can choose one or more existing groups, or manually select each family from the list of residents. To learn more about creating groups, [click here](https://www.famileopro.com/en/resources/manage-the-famileo-profile-of-your-residents#create-groups). ![Famileo Pro - Step 2 - messaging a single family](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Step%202%20-%20messaging%20a%20single%20family.png?width=650&height=540&name=Famileo%20Pro%20-%20Step%202%20-%20messaging%20a%20single%20family.png) **Messaging a single family** On a computer, click on ‘**Personal Messages**’, then select the resident whose family you want to message.  On a mobile device, tap ‘**Write**’, select ‘**Personal Message**’, and choose the resident concerned. You can also go directly to your ‘**Resident List**’ and tap the ‘**Write**’ icon next to the resident’s name.   ![Famileo Pro - Step 2 - messaging multiple families](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Step%202%20-%20messaging%20multiple%20families.png?width=650&height=535&name=Famileo%20Pro%20-%20Step%202%20-%20messaging%20multiple%20families.png) ![Famileo Pro - Step 3 - Publish](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Step%203%20-%20Publish.png?width=650&height=531&name=Famileo%20Pro%20-%20Step%203%20-%20Publish.png "Famileo Pro - Step 3 - Publish") ![Famileo Pro - Moderate messages](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Moderate%20messages.png?width=650&height=494&name=Famileo%20Pro%20-%20Moderate%20messages.png "Famileo Pro - Moderate messages") ![Famileo Pro - Moderate messages](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/new%20one/Famileo%20Pro%20-%20Moderate%20messages.png?width=650&height=494&name=Famileo%20Pro%20-%20Moderate%20messages.png "Famileo Pro - Moderate messages") [![GO DIRECTLY TO IDEAS](https://no-cache.hubspot.com/cta/default/7521336/a054c9e2-50f4-488f-976b-85ffd2fd1daa.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/a054c9e2-50f4-488f-976b-85ffd2fd1daa) ### What kind of content can you share in your messages? You can share **photos**, **videos**, **montages**, **PDFs**, **Words**, **Powerpoints, Excel, **or simply written **text**. There is no character limit for written messages. ### What is the FamileoPro application? FamileoPro is an app that allows you to send messages to residents’ families, directly from a smartphone or tablet. The application is free to download and simply enter your existing Famileo login details to get started. [Click here.](https://www.famileopro.com/en/famileopro-app)   If you publish a message without an internet connection, your message will be saved and automatically sent as soon as your internet connection is restored. ### Can you blur parts of a photo on FamileoPro ? Yes — **you can blur a face or any area of a photo or collage before publishing it**. This option is available **directly when creating a message in FamileoPro**, making it easy to respect residents’ image rights. Click [here](https://www.famileopro.com/en-gb/ressources/message-options) to learn more. # Download the FamileoPro app ![Famileo Pro - téléchargez lapplication](https://www.famileopro.com/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/01_FR/01_TUTOS%20FR/04_Comment%20publier%20des%20messages%20pour%20les%20familles/2025_nouveaux%20visus/Famileo%20Pro%20-%20t%C3%A9l%C3%A9chargez%20lapplication.svg "Famileo Pro - téléchargez lapplication") It will make it easier for you to write to residents’ families, consult care home information and refer to lists of residents and their family codes! [![PLAY STORE](https://no-cache.hubspot.com/cta/default/7521336/bee969d0-53c2-40ba-b8d9-537bfd6db0ce.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/bee969d0-53c2-40ba-b8d9-537bfd6db0ce) [![APP STORE](https://no-cache.hubspot.com/cta/default/7521336/ad267537-bd98-448c-8a4a-f974455c39f9.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/ad267537-bd98-448c-8a4a-f974455c39f9) # Download the FamileoPro app ![Famileo Pro - téléchargez lapplication](https://www.famileopro.com/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/01_FR/01_TUTOS%20FR/04_Comment%20publier%20des%20messages%20pour%20les%20familles/2025_nouveaux%20visus/Famileo%20Pro%20-%20t%C3%A9l%C3%A9chargez%20lapplication.svg "Famileo Pro - téléchargez lapplication") It will make it easier for you to write to residents’ families, consult care home information and refer to lists of residents and their family codes! [![PLAY STORE](https://no-cache.hubspot.com/cta/default/7521336/bee969d0-53c2-40ba-b8d9-537bfd6db0ce.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/bee969d0-53c2-40ba-b8d9-537bfd6db0ce) [![APP STORE](https://no-cache.hubspot.com/cta/default/7521336/ad267537-bd98-448c-8a4a-f974455c39f9.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/ad267537-bd98-448c-8a4a-f974455c39f9) # Do you have a feedback ? Need help ? Contact us ! By e-mail - [contact@famileo.com](mailto:contact@famileo.com) By phone - UK +44 20 3991 0397 CA +1 581 781 5062 US +1 786 758 3096 ![MicrosoftTeams-image (1)](https://www.famileopro.com/hs-fs/hubfs/ASTUCES%20Gazette/MicrosoftTeams-image%20(1).png?width=20&height=28&name=MicrosoftTeams-image%20(1).png "MicrosoftTeams-image (1)") Famileo respects your data; in accordance with our privacy policy no commercial use will be made of your e-mail address or data collected. ![](https://www.facebook.com/tr?id=302078773571823&ev=PageView&noscript=1)