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/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/Group%20messages%20-%20Famileo%20Pro.png?width=1000&height=540&name=Group%20messages%20-%20Famileo%20Pro.png "How to create group messages on Famileo Pro")
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STEP 1
Go to the 'Communication' section
From your computer, the 'Communication' section allows you to send messages to one, several, or all families to share news and daily updates about the facility.
Download the FamileoPro App, to take photos with your smartphone or tablet and quickly send them to the families. Click on 'Write' to start sending a message.
STEP 2
Write your message
Messages for more than one family
Click on 'Community wall' via the menu, add your image and your text, then choose 'To all' or 'Group'. If you would like to send a message to specific families only, you can choose to select certain residents and/or groups. To find out more about how to create resident groups, click here.
Messages for a single family
Click on 'Personal Messages', select the resident to whom you want to send a message, and click the 'Send Personal Message' button.
Click on 'Write' and choose the type of message you wish to send
/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/Write%20your%20message%20-%20Famileo%20Pro.png?width=2000&height=1397&name=Write%20your%20message%20-%20Famileo%20Pro.png "Presentation of the 'communication' section in Famileo Pro")
/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/etape3.png?width=2000&height=1362&name=etape3.png "etape3")
STEP 3
Publish!
Your message is now published.
Families can view the latest news from your residence in real-time directly on the 'Community Wall' of their Famileo account. Personal messages, on the other hand, will appear in their 'Family Wall'.
In the ‘Community Wall’ and 'Personal Messages' section, you will find the history of all messages sent to families. The more you send, the more content you'll have to reuse when creating your internal newsletter!
Moderate messages
Do you want to involve your employees while validating the messages posted? It's possible!
All team members with access to Famileo can send messages to families, whether they have 'Admin user,' 'Regular user,' or 'Contributor' status. Messages from 'Regular user' and 'Contributor' statuses must be approved by an 'Admin user' before being published to families. If there are messages to moderate, the administrator will receive a notification. This feature allows administrators to moderate messages and edit them if necessary (publish, edit, and delete).
If you would like to know how to create new credentials or understand the different statuses, click here.
/02_Centre%20de%20ressources/02_EN/01_TUTOS%20EN/02_Share%20news%20and%20photos%20with%20families/Moderate%20messages%20-%20Famileo%20Pro-1.png "How to moderate messages on Famileo Pro")
Need help?
By phone:
UK/IE: +44 20 3991 0397
CA: +1 581 781 5062
US: +1 786 758 3096
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