--- title: Help & Tips ---       ![logo famileo tuto EN](https://www.famileopro.com/hs-fs/hubfs/Logo/logo%20famileo%20tuto%20EN.png?width=200&height=46&name=logo%20famileo%20tuto%20EN.png "logo famileo tuto EN") - [Menu](https://www.famileopro.com/en/resources/menu) - [FAQ - Manage the Famileo plateform](https://www.famileopro.com/en/resources/manage-the-famileo-platform-faq) - [FAQ - Promote Famileo to families](https://www.famileopro.com/en/en/resources/promote-famileo-to-families-faq) - [Our tutorials](https://www.famileopro.com/en/resources/tutorials) - [Printing your resident's gazette](https://www.famileopro.com/en/resources/printing-your-residents-gazettes) - [Setting Famileo Pro account](https://www.famileopro.com/en/resources/setting-pro-account) - [Manage the profile of your residents](https://www.famileopro.com/en/resources/manage-the-famileo-profile-of-your-residents) - [Share news and photos with families](https://www.famileopro.com/en/resources/messages-to-all) - [Create an internal newsletter](https://www.famileopro.com/en/resources/create-internal-newsletter) - [Configure your TV box](https://www.famileopro.com/en/tv-box) - [Get inspired to share your facility's news](https://www.famileopro.com/en/en/resources/get-inspired-to-share-your-facilitys-news) - [Tools to commmunicate easily with families](https://www.famileopro.com/en/resources/tools-to-communicate-easily-with-families) # Tips and Resources The answers to all your questions! ### ![faq](https://www.famileopro.com/hubfs/Centre%20de%20ressources/picto/faq.svg)**Manage the Famileo**** platform** ### [![LEARN MORE](https://no-cache.hubspot.com/cta/default/7521336/015e4ada-6a3e-45ab-a08c-67f3cd10f0f5.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/015e4ada-6a3e-45ab-a08c-67f3cd10f0f5)   ### ![promote](https://www.famileopro.com/hubfs/Centre%20de%20ressources/picto/promote.svg)**Promote Famileo to families [![LEARN MORE](https://no-cache.hubspot.com/cta/default/7521336/d8fc3fc8-2026-4b74-a4d3-a894869d3799.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/d8fc3fc8-2026-4b74-a4d3-a894869d3799) **   ### ![picto-1](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/picto/picto-1.png?width=200&height=196&name=picto-1.png)**Follow our step-by-step tutorials [![LEARN MORE](https://no-cache.hubspot.com/cta/default/7521336/33987b16-ddc6-4f24-99db-f860595489a3.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/33987b16-ddc6-4f24-99db-f860595489a3) **   ### ![tips_bulletin](https://www.famileopro.com/hubfs/Centre%20de%20ressources/picto/tips_bulletin.svg)**Get inspired to share your facility's news [![LEARN MORE](https://no-cache.hubspot.com/cta/default/7521336/0e13cc60-731e-4e27-9019-b0e3306d42f9.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/0e13cc60-731e-4e27-9019-b0e3306d42f9) **   ### ![comm](https://www.famileopro.com/hubfs/Centre%20de%20ressources/picto/comm.svg)**Tools to communicate  easily with families [![LEARN MORE](https://no-cache.hubspot.com/cta/default/7521336/9188a81d-5b6c-4694-b44b-cfd979145c73.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/9188a81d-5b6c-4694-b44b-cfd979145c73) **   ### ![facebook - new](https://www.famileopro.com/hubfs/Ic%C3%B4nes/2%20-%20Ic%C3%B4nes%20couleur%20fonc%C3%A9/facebook%20-%20new.svg) ### **Publications to share  on Facebook** ### [![DOWNLOAD](https://no-cache.hubspot.com/cta/default/7521336/e244ecc9-f707-4098-bdd5-714d60dddca1.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/e244ecc9-f707-4098-bdd5-714d60dddca1) ![app](https://www.famileopro.com/hs-fs/hubfs/Famileo%20Pro%20(B2B)/02_Centre%20de%20ressources/app.png?width=250&height=222&name=app.png "app") # Download the FamileoPro app It will make it easier for you to write to residents’ families, consult care home information and refer to lists of residents and their family codes! [![PLAY STORE](https://no-cache.hubspot.com/cta/default/7521336/bee969d0-53c2-40ba-b8d9-537bfd6db0ce.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/bee969d0-53c2-40ba-b8d9-537bfd6db0ce) [![APP STORE](https://no-cache.hubspot.com/cta/default/7521336/11cfd0da-4f07-4ff6-bc0c-754faeba2f11.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/11cfd0da-4f07-4ff6-bc0c-754faeba2f11) # Do you have any feedback? [![GIVE US FEEDBACK](https://no-cache.hubspot.com/cta/default/7521336/445da6f3-c3ee-4519-be6a-ad3ec92d0f98.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/445da6f3-c3ee-4519-be6a-ad3ec92d0f98) # Need help? [![HELP ME](https://no-cache.hubspot.com/cta/default/7521336/c6989364-4f3e-44c0-8a1d-f138bd0754ab.png)](https://cta-redirect.hubspot.com/cta/redirect/7521336/c6989364-4f3e-44c0-8a1d-f138bd0754ab) By phone:    UK/IE: +44 20 3991 0397 CA: +1 581 781 5062 US: +1 786 758 3096 ![MicrosoftTeams-image (1)](https://www.famileopro.com/hs-fs/hubfs/ASTUCES%20Gazette/MicrosoftTeams-image%20(1).png?width=20&height=28&name=MicrosoftTeams-image%20(1).png "MicrosoftTeams-image (1)") ## Famileo respects your data; in accordance with our privacy policy no commercial use will be made of your e-mail address or data collected. ![](https://www.facebook.com/tr?id=302078773571823&ev=PageView&noscript=1)